FAQ

Please note that all listed FAQs and policies apply strictly to The Whatsoever and not any of its affiliated partners.

What methods of payment do you accept?
The Whatsoever is happy to accept most major credit cards including Visa, MasterCard, Discover, and American Express. We also accept Apple Pay, Google Pay, and Shop Pay.

When will my order ship?
All orders are shipped within two (2) business days after receipt of payment.

When will I receive my order?
Depending on location, orders typically arrive anywhere between one (1) and five (5) business days. Customers can also download the Shop App from their order status page.

How much is shipping?
Shipping is calculated at checkout based on location.

Can I return my item?
We're sorry to hear that you weren't satisfied with your order. We accept returns for a full refund within seven (7) days of the original purchase date with the original receipt/proof of purchase. The item(s) must be in the same condition they were when they were sent, including all tags and original packaging. More information can be found under our Refund Policy.

Can I cancel my order?
We're sorry to hear that you want to cancel your order. Orders can be canceled any time before being shipped.

The item I want is out of stock. When will it be back?
Handmade items usually are only made once, so once they are sold, they are most likely gone forever. All other items are typically replenished within one (1) week.

Do I have to make an account before I can make a purchase?
Although creating an account is not required, it is encouraged. Customers with accounts are eligible for exclusive discounts and giveaway and receive sneak peeks into upcoming inventory.

Why do some products have a "View on Amazon" button instead of "Add to Cart?"
The Whatsoever is a participant in the Amazon Services LLC Associates Program,
an affiliate advertising program. Some products are not sold or fulfilled by The Whatsoever.

Can't find what you're looking for?
Send us an email at customerservice@thewhatsoever.com and we will respond within 48 hours.